‘Actions speak louder than words’ – it’s an idiom that’s as old as time itself yet has never been as relevant to the world of compliance management as it stands today. This is a look at the importance of culture, not spend in compliance.
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The Victorian Government has opened consultation on proposed pricing reforms for embedded networks, following its announcement that it intends to require lower energy prices for households and small businesses in those networks. The consultation is relevant to residential and small commercial embedded network customers, embedded network operators, exempt sellers and suppliers, licensed retailers operating in embedded networks, owners corporations, retirement villages, caravan parks, shopping centres and providers of bundled energy-related services such as bulk hot water, centralised heating and cooling.
Assurance audits used to be a tick-the-box exercise. They are not anymore. With the Australian Energy Regulator (AER) refreshing its Compliance Procedures and Guidelines and releasing an updated Practice Guide for Compliance Audits last year energy retailers in Australia are operating in a sharper, more evidence-driven assurance environment than at any point in the National Energy Retail Law’s history. This post explains, in plain English, what an assurance audit looks like under the current settings, where the AER is looking hardest in 2025/26, and
The way businesses and professionals interact with artificial intelligence has changed. Over the past two months, we have observed a shift across our client base and the broader regulatory and legal community that goes beyond curiosity or experimentation. Professionals who were previously sceptical are now actively engaging with AI tools. Those who were already experimenting are finding that the tools have become materially more capable than they were even six months ago.