How We Help You Comply
No matter what industry you operate in, Compliance Quarter can provide you with both online and offline services that will streamline your compliance program and give you a sense of ease and control.
From the supply of personnel to projects with the delivery of licences or an updated compliance program, Compliance Quarter is the answer.
Compliance is not an easy area. For many businesses, it is a significant concern. That is why we are focusing on this area. Our objective is to make the word of compliance understandable and easy to manage.
The Compliance HUB
Bring your compliance program into the 21st Century and demonstrate your commitment to compliance. Our Compliance HUB is the central location for your compliance program.
Automated Document Review
Review regulatory documents in seconds. In the first demonstration of our technology, we are able to review a privacy policy and identify errors or omissions within 6 seconds.
Virtual Compliance Manager
Access to compliance experts when and how often you need them, we call this the Virtual Compliance Manager. We offer a flexible arrangement that gives you access to experts on demand.
CQ Regulatory Updates
Do you need to know about changes in regulation before they are reported in the news? We can provide regulatory updates specific to your industry on an ongoing basis.
Licence and Other Applications
Do you operate in an industry that requires licenses or approvals? One of our areas of specialty is in obtaining required licenses, including trade promotion, energy retail and network authorisations and exemptions.
Custom Solutions
Do you need a review of your compliance program, someone to audit your level of compliance, a licence application, or ongoing support? Compliance Quarter will arrange a solution to meet your needs.
Our Latest Regulatory Updates
Simply Energy pays penalty for alleged wrongful disconnection
On 13 August 2021, the Essential Services Commission (Victoria) served a penalty notice on IPower 2 Pty Limited and IPower Pty Limited (trading as Simply Energy). The Penalty notice can be viewed here.
Getting Serious: The Peak Demand Reduction Scheme
The First PDR Initiatives:
– There will be incentives (rebates) for households to purchase and install energy efficient air conditioners (rebates for businesses ACs have been available for some time via other schemes);
– Businesses with EV fleets will be able to export power from their parked vehicles back in to the grid at peak times.
The two initiatives above were cited as examples in the press release on 28 September 2021. There is very little information available as to what other initiatives will be forthcoming.
Alinta Energy improves systems and waives more than $1 million in customer debt following an AER investigation.
On 8 October 2021, the Australian Energy Regulator (AER) announced that, in response to an investigation, Alinta Energy have substantially improved its systems and was
An Alternative to Compliance by Coercion
Alternatives to penalties are provided by the behavioural sciences, including command and control and economic instruments such as ‘nudging.’ The underlying concept is to create an environment in which individuals make choices based on nudges towards the desired state. This area is well-developed thanks to the advertising industry and, in the context of compliance, is considered to be ‘at the forefront of regulatory policy and governance.’
AER Life Support Registration Guide – A Good Reminder
On 1 August 2021, the new obligations regarding life support came into effect. These obligations were made pursuant to a rule change published by the
ESC Review of the Payment Difficulty Framework
In January 2019, the payment difficulty framework commenced in Victoria to ensure that disconnection for non-payment is a last resort and that vulnerable customers are