On 2 September 2021, the AER has made a call for submissions on issues that will inform the AER Bill Contents and Billing Requirements Guideline (Guideline). Submissions are due by Wednesday, 22 September 2021.
The purpose of the Guideline is to provide retailers with guidance on preparing and issuing bills to make it easier for residential and small customers to understand billing information. The Guideline is a further step in the AER Strategic Plan 2020-2025 to improve consumer outcomes.
Automated compliance under the microscope? AER initiates proceedings against Origin in the Federal Court.
This week the AER announced that it had initiated proceedings in the Federal Court of Australia. The AER alleges systemic failures in the automated processes
Minutes of Energy Ministers’ Meetings could become publicly available following a recent decision on the status of National Cabinet
A recent decision of the Administrative Appeals Tribunal (AAT) will be welcomed by those in the energy industry seeking clarity on the nation’s changeable climate
We’ve submitted that the AER should consider implementing a ‘fast track approval’ process for the approval of proposed retrofit conversions of sites where the resulting embedded network would clearly bring consumers better pricing and where the configuration of the network infrastructure facilitates consumers who wish to ‘opt-out.’
As energy sellers know, the regulatory framework is partly designed to set the minimum standards of conduct expected and to punish those that are non-compliant. We believe that it is time that incentives were built into the regulatory framework. Where energy sellers develop products or services that have a clear consumer benefit, they should be rewarded by, for example, faster approvals. Faster approvals result in better commercial outcomes for energy sellers and those should be tied to consumer benefits.
In January we reported on updates to the Victorian Government’s proposal to ‘ban’ embedded networks within residential developments. The Expert Panel that was established by