On 12 January 2022, the Australian Competition and Consumer Commission (ACCC) announced that energy retailer CovaU Pty Ltd had paid $33,300 in penalties arising from three infringement notices issued for alleged contraventions of the Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019 (the Code).
On 10 December 2021, the Australian Energy Market Operator (AEMO) published the Draft 2022 Integrated System Plan (ISP) (Draft ISP). This was subject to a ‘transparency review’ by the Australian Energy Regulator (AER), released 7 January 2022. The Draft ISP is now in the consultation stages, prior to final publication in June 2022.
On 2 December 2021, the Essential Services Commission (ESC) released its draft decision for minimum feed-in tariffs for solar exporters. It is anticipated that the
NB: The most recent guidelines for exempt energy sellers are contained in the AER (Retail) Exempt Selling Guideline dated March 2018. In February 2021, the
The Australian Competition and Consumer Commission (ACCC) has published its sixth report as part of its inquiry into the prices, profits and margins in the
On 17 November 2021, the Victorian Essential Services Commission (ESC) released its Annual Report for 2020-21 (the Report). The purpose of the Report is to provide an overview of the previous financial year (ending 20 June 2021), including what they did, how they performed on key goals, and what they plan to do in the future.
stralian Energy Regulator (AER) has called on energy retailers to provide “better” support to customers in hardship. The AER released its Annual Retail Markets Report 2020/21 on 30 November (2021) and noted that despite the fall in retail energy prices for households for the year 20/21, energy debt had risen by 12%, and the amount of the debt of customers entering the various retailer’s hardship programs had risen by 21%.
The New South Wales Government is currently reviewing laws that apply to residential and land lease communities. The Government notes that more than 35,000 people live in over 500 residential and these communities across New South Wales.
The Australian Energy Regulator (AER) is developing a standardised metering services model to use in the future across all jurisdictions. The AER intends to standardise
On 13 August 2021, the Essential Services Commission (Victoria) served a penalty notice on IPower 2 Pty Limited and IPower Pty Limited (trading as Simply Energy). The Penalty notice can be viewed here.
The First PDR Initiatives:
– There will be incentives (rebates) for households to purchase and install energy efficient air conditioners (rebates for businesses ACs have been available for some time via other schemes);
– Businesses with EV fleets will be able to export power from their parked vehicles back in to the grid at peak times.
The two initiatives above were cited as examples in the press release on 28 September 2021. There is very little information available as to what other initiatives will be forthcoming.
Alinta Energy improves systems and waives more than $1 million in customer debt following an AER investigation.
On 8 October 2021, the Australian Energy Regulator (AER) announced that, in response to an investigation, Alinta Energy have substantially improved its systems and was
Alternatives to penalties are provided by the behavioural sciences, including command and control and economic instruments such as ‘nudging.’ The underlying concept is to create an environment in which individuals make choices based on nudges towards the desired state. This area is well-developed thanks to the advertising industry and, in the context of compliance, is considered to be ‘at the forefront of regulatory policy and governance.’
On 1 August 2021, the new obligations regarding life support came into effect. These obligations were made pursuant to a rule change published by the
On 2 September 2021, the AER has made a call for submissions on issues that will inform the AER Bill Contents and Billing Requirements Guideline (Guideline). Submissions are due by Wednesday, 22 September 2021.
The purpose of the Guideline is to provide retailers with guidance on preparing and issuing bills to make it easier for residential and small customers to understand billing information. The Guideline is a further step in the AER Strategic Plan 2020-2025 to improve consumer outcomes.
Automated compliance under the microscope? AER initiates proceedings against Origin in the Federal Court.
This week the AER announced that it had initiated proceedings in the Federal Court of Australia. The AER alleges systemic failures in the automated processes
Minutes of Energy Ministers’ Meetings could become publicly available following a recent decision on the status of National Cabinet
A recent decision of the Administrative Appeals Tribunal (AAT) will be welcomed by those in the energy industry seeking clarity on the nation’s changeable climate
We’ve submitted that the AER should consider implementing a ‘fast track approval’ process for the approval of proposed retrofit conversions of sites where the resulting embedded network would clearly bring consumers better pricing and where the configuration of the network infrastructure facilitates consumers who wish to ‘opt-out.’
As energy sellers know, the regulatory framework is partly designed to set the minimum standards of conduct expected and to punish those that are non-compliant. We believe that it is time that incentives were built into the regulatory framework. Where energy sellers develop products or services that have a clear consumer benefit, they should be rewarded by, for example, faster approvals. Faster approvals result in better commercial outcomes for energy sellers and those should be tied to consumer benefits.
In January we reported on updates to the Victorian Government’s proposal to ‘ban’ embedded networks within residential developments. The Expert Panel that was established by
#NECF, #Retailers, #ExemptOperators
On 23 June 2021, the Australian Energy Regulator (AER) released five compliance and enforcement priorities for 2021 to 2022 with a major focus on protecting energy consumers.
On 18 May 2021, the Australian Energy Regulator published a consultation paper concerning a review of the AER’s (Retail) Exempt Selling Guideline and Electricity Network Service Provider – Registration Exemption Guidelines. Clearly, this review being conducted by the Australian Energy Regulator is of significant importance to all exempt and authorised retailers operating within embedded networks.
The Australian Energy Regulator’s Compliance Procedures and Guidelines-Version 6 sets out the matter and form that retailers must submit compliance information and data to the
This article looks at the operation of the AER’s Retail Pricing Information Guidelines (April 2018 – Version 5.0). The purpose of the Guideline is to
The Australian Energy Regulator has released the results of its latest compliance audits looking at the provision of timely and accurate information. The audits in
On 29 March 2021, Queensland’s Electricity Safety Office was granted an injunction in the Southport Magistrates’ Court preventing Mr Michael Kelly from doing further electrical
On 31 March 2021, the Essential Services Commission of Victoria published its Victorian Energy Market Update: March 2021. In the update the Essential Services Commission
On 25 March 2021, the Australian Energy Market Commission released to draft determination that aims to assist with the integration of more small scale-solar and
In the mid-year compliance and enforcement update, the AER demonstrated that there has and will be a tighter focus on the compliance of retailers and
Frequency control ancillary services (FCAS) is used by AEMO to maintain the frequency of the system within tolerances and around 50 cycles per second. FCAS
Summary: As a result of recent reforms discussed below, non-compliant energy businesses in NECF now face penalties of up to 10 percent of their annual turnover or $10,000,000. Consequently, all energy businesses should seriously re-examine their compliance programs and regulatory controls.
Today we are looking at the ‘retrofit process’ for embedded networks. We focus on the eastern states, other than Victoria – which has its own
Businesses around the world face challenges in managing regulatory compliance. Compliance requirements and the regulatory environment are constantly changing and there is no ‘one-size-fits-all’ solution.
For the failure to promptly fix meters, the AER has issued eight infringement notices which led three AGL retailers to pay a total of 160,000
History is littered with spectacular compliance failures; from Eron to WorldCom and the shocking findings of Australia’s recent Banking Royal Commission. And yet, we can