NT Energy Compliance

The Compliance Framework and Reporting Guidelines: NT Energy Retail

The Compliance Framework and Reporting Guidelines were produced in 2016 by the Utilities Commission of the Northern Territory (‘the Commission’). The guidelines were produced pursuant to section 7 of the Utilities Commission Act and are consistent with the aim of the Commission to foster a culture of compliance.

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Solar Power Plant in Hermannsburg, Northern Territory, Australia
NT Energy Compliance

An Introduction to the Electricity Retail Supply Code (NT)

The Electricity Retail Supply Code was introduced in 2011 with the objective of facilitating retail supply activities following the introduction of contestability and retail competition in the Northern Territory electricity market. 

In this first of a series of posts, we look at obligations relating to customer transfers, life support and dispute resolution.

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AU Energy Compliance

Impacts

It is our corporate mission to provide regulatory services that result in a more sustainable and just society. We are selective in who we work

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AU Energy Compliance

Having regard to a customer’s capacity to pay: a Federal Court Decision

The decision of Australian Energy Regulator v Origin Energy Electricity Ltd (2020) FCA 802 should be reviewed by all energy retailers operating in NECF jurisdictions.

As the regulatory demands of energy sellers increase over time, there is an understandable move towards automation. When set up correctly, automation can be used to reduce regulatory burden and to improve customer’s experiences. 

This decision serves as a timely reminder of the critical importance of compliance when it comes to automating such processes.  A failure to properly build in compliance into automation can result in a large number of breaches occurring over a significant period of time and ultimately, significant civil penalties being paid.

Image created using OpenAI’s DALLE-2

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