The Compliance Framework and Reporting Guidelines: NT Energy Retail
The Compliance Framework and Reporting Guidelines were produced in 2016 by the Utilities Commission of the Northern Territory (‘the Commission’). The guidelines were produced pursuant to section 7 of the Utilities Commission Act and are consistent with the aim of the Commission to foster a culture of compliance.
Victoria ‘makes good’ on its promise to ban embedded network, or does it?
Yesterday it was announced that the Victorian state government had ‘made good’ on its election promise to ban embedded networks. State minister for energy Lily D’Ambrosio said that from January 2023 embedded networks would be banned unless they ‘ran’ on 100% renewable energy.
An Introduction to the Electricity Retail Supply Code (NT)
The Electricity Retail Supply Code was introduced in 2011 with the objective of facilitating retail supply activities following the introduction of contestability and retail competition in the Northern Territory electricity market.
In this first of a series of posts, we look at obligations relating to customer transfers, life support and dispute resolution.
2022-2023 Compliance and Enforcement Priorities of the ESC (Victoria)
On 11 July, the Essential Services Commission (ESC) published its energy compliance and enforcement priorities for 2022-23.
Impacts
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Having regard to a customer’s capacity to pay: a Federal Court Decision
The decision of Australian Energy Regulator v Origin Energy Electricity Ltd (2020) FCA 802 should be reviewed by all energy retailers operating in NECF jurisdictions.
As the regulatory demands of energy sellers increase over time, there is an understandable move towards automation. When set up correctly, automation can be used to reduce regulatory burden and to improve customer’s experiences.
This decision serves as a timely reminder of the critical importance of compliance when it comes to automating such processes. A failure to properly build in compliance into automation can result in a large number of breaches occurring over a significant period of time and ultimately, significant civil penalties being paid.
Image created using OpenAI’s DALLE-2