In this webinar, Compliance Quarter founder Connor James provides an in-depth guide to the Compliance HUB software and its features. The presentation makes a great starting point for all new users of the HUB.
In January 2019, the payment difficulty framework commenced in Victoria to ensure that disconnection for non-payment is a last resort and that vulnerable customers are supported to pay for their energy usage. After two years of operation, the payment difficulty framework remains the most stringent customer protection framework in the country and has been considered a success by the Essential Services Commission (ESC). Now the ESC has commenced a review to evaluate and assess the operation of the framework in