Virtual Power Plants: Reshaping Energy Markets and Empowering Consumers

Share on twitter
Share on linkedin
Share on facebook

The traditional electricity grid is undergoing a fundamental shift as distributed energy resources (DERs) like solar panels, batteries, and smart appliances proliferate. Virtual Power Plants (VPPs) are at the forefront of this transformation. A VPP is a cloud-based network that intelligently links DERs, allowing them to collectively function as a distributed power plant This can provide crucial grid services like frequency regulation and voltage support [1].

How Do VPPs Impact Customers?

VPPs open up new possibilities for customers both on an individual basis and collectively.

  • Potential Cost Savings: VPPs allow customers to earn payments for making their energy resources accessible during peak times. This reduces reliance on costly fossil-fuel ‘peaker plants’, potentially lowering overall electricity bills [2].
  • Resilience and Reliability: VPPs can dispatch backup power from DERs during outages, improving grid resilience for customers [2].
  • Sustainability: VPPs promote the integration of renewables, reducing emissions and accelerating the clean energy transition [3].
  • Choice and Flexibility: VPP programs offer more options for consumers to actively manage their energy production and consumption [3].

AEMO’s report on a Consumer Insights study from 2021 paints a picture of cautious optimism among consumers regarding VPPs. Participants generally enjoyed the potential economic benefits and the contribution to environmental sustainability. They appreciated the greater visibility into their energy usage and some level of control in their energy management. However, concerns did exist regarding the complexity of VPP programs.

Key takeaways from the study highlight the importance of clear communication and transparency from VPP providers. Consumers indicated their desire for easy-to-understand explanations about VPP technology, its operation, and the specific benefits for individual households. Building trust was seen as crucial, especially in ensuring consumers understand their continued ability to manage their energy assets and the absence of any negative implications for reliability. Educational initiatives and simplified contractual agreements will likely play significant roles as the VPP market matures and expands.

Customer Control and Energy Usage

Customers participating in VPPs typically retain ownership of their DERs. In a VPP, software optimizes usage for grid benefit. The specific amount of energy drawn from an asset like a home battery depends on contractual agreements, market conditions, and the homeowner’s preferences. Many VPPs allow customers to set limits or opt out of events if needed, offering a balance between flexibility and potential benefits [1].

The Evolving Future of VPPs

The growth of VPPs hinges on regulatory support, technological advancements, and consumer awareness. As these areas progress, VPPs promise greater consumer choice, cleaner energy, and a more resilient grid.


[1] Australian Energy Market Operator. Virtual Power Plant Demonstrations Consumer Insights Report: []

[2] Ibid

[3] Rocky Mountain Institute. Virtual Power Plants, Real Benefits: []

Stay tuned for more on Compliance Quarter as we delve into the regulatory implications of VPPs and how consumers can best participate in this changing energy landscape.

More to explorer

Autumn leaves falling with copy space on black background

Avoiding Compliance Atrophy: The Critical Role of Assurance Reviews for Growing Energy Retailers

As energy retailers expand their customer base and operations, ensuring ongoing compliance with regulatory obligations can become increasingly challenging. A key risk is “compliance atrophy” – where initially compliant documents, processes and systems slowly deteriorate and waste away over time if not regularly monitored and reviewed. What is compliance atrophy? Compliance atrophy is typically a result of documents, processes and systems being ‘updated’ or ‘reworded’ to reflect changes in focus for the business and input from other stakeholders including marketing

person holding debit card

AER payment difficulty framework review

The Australian Energy Regulator (AER) is conducting a review of the consumer protections available under the National Energy Customer Framework (NECF) for those experiencing payment difficulties. On 14 May 2024, the AER released an issues paper for consultation. The review is driven by the commitment in Action 8 of the ‘Towards Energy Equity’ strategy in which the AER committed to considering whether improvements could be made to the NECF to ensure that consumers experiencing payment difficulties are identified early, engaged

Technicians installing photovoltaic solar panels on roof of house.

Compliance Quarter’s Submission to the AER’s Review of the Compliance Procedures and Guidelines

On 11 April 2024, Compliance Quarter put forward its submission on proposed changes to the AER Compliance Procedures and Guidelines. The AER is reviewing its Compliance procedures and guidelines, which set out the manner and form in which energy businesses in jurisdictions that have adopted the National Energy Retail Law must submit compliance information and data to the AER. We argue that there should be consideration of measures to incentivise early reporting of potential breaches. These may, for example, take the

Leave a Reply

Your email address will not be published. Required fields are marked *