Sep212021 by Cedric von DueringNo Comments
ESC Review of the Payment Difficulty Framework

ESC Review of the Payment Difficulty Framework

AU Energy Compliance
In January 2019, the payment difficulty framework commenced in Victoria to ensure that disconnection for non-payment is a last resort and that vulnerable customers are supported to pay for their energy usage. After two years of operation, the payment difficulty framework remains the most stringent customer protection framework in the country and has been considered a success by the Essential Services Commission (ESC). Now the ESC has commenced a review to evaluate and assess the operation of the framework in meeting its objective. The ESC does not intend for the review to result in significant reforms to code obligations or to revisit the underlying rationale of the framework. Rather, the ESC seeks to provide more actionable guidance on the framework. The aim of the review is to: Identify issues with…
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Jun72021 by Connor JamesNo Comments
Energy Legislation Amendment (Energy Fairness) Bill 2021 – The Breakdown

Energy Legislation Amendment (Energy Fairness) Bill 2021 – The Breakdown

Uncategorized
#Victoria, #Exemptsellers The Energy Fairness Bill tabled in the Victorian Parliament in late May 2021 has been in development for almost three years. If passed, we will see the most significant changes to the Electricity Industry Act 2000 (Vic) (Act) since the introduction of Division 5A of Part 2 (small scale solar generation).  Below, we provide a breakdown of the key elements of the bill for energy retailers operating in Victoria - hint: these regulations will not align Victoria more closely with the National Energy Customer Framework (NECF). We also highlight some key areas of concern with respect to the legislative drafting which should be explored and addressed prior to implementation.   Imprisonment Despite what some have been led to believe, we are confident that no employee of a retailer will…
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