Advance warning of energy discount expiry
By Anne Wardell, Compliance Quarter. The National Energy Retail Amendment (Notification of end of fixed benefit period) Rule 2017 No. 2., Schedule 1 commenced on 1 February 2018. It amended the National Energy Retail Rules (the Rules) in the following way: • Omitted the existing Rule 45A and introduced a new Rule 45A Definitions; • Inserted a new Rule 48A Retailer notice of benefit change – market retail contract; and • Inserted a new Rule 48B Benefit change notice guidelines. The amended rule requires energy retailers with small customers on market retail contracts for gas or electricity which includes a minimum or fixed benefit period to notify customers prior to the end of the benefit period (energy discount expiry). The Information Sheet which accompanies the Rule change sets out the…