4 Months not prompt enough to fix customers’ meters

4 Months not prompt enough to fix customers’ meters

AU Energy Compliance
For the failure to promptly fix meters, the AER has issued eight infringement notices which led three AGL retailers to pay a total of 160,000 in penalties. Each infringement notice cost the AGL entities $20,000. The infringement notices were issued as the AER found that there were sufficient grounds to believe that there was a breach of clause 11.87.7(h) of the National Electricity Rules (NER). The provision requires that a ‘financially responsible Market Participant’ receiving a notice of a metering installation malfunction under clause 11.87.7(g)(3) must ‘promptly appoint a Metering Coordinator’. Note, Embedded Network Retailers are currently not considered ‘financially responsible Market Participants’. However, if the planned changes by the AEMC come into effect it is likely that the same rules apply to Embedded Network Retailers. The infringement notices offer…
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Key definitions under the Energy Retail Law

Key definitions under the Energy Retail Law

AU Energy Compliance, Uncategorized
There are some key definitions contained in the Energy Retail Law which need to be understood.  Chapter 10 of the National Electricity Rules (NER) contains the Glossary and it covers 114 pages. Often the definition of the word or phrase will contain words which also need to be defined. By Anne Wardell, Compliance Quarter Embedded Network For example, the definition of an Embedded Network is: A distribution system, connected at a parent connection point to either a distribution system or transmission system that forms part of the national grid, and which is owned, controlled or operated by a person who is not a Network Service Provider. Each of the phrases in italics has a separate definition within the Glossary. To understand all the meanings, you may watch a short presentation…
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