Three financial services compliance lessons from the Royal Commission
Today we continue to look at financial services compliance.“It’s not enough, is it… to have those policies and procedures in place? Financial advisers need to comply with them”[1]. So asked assisting counsel last week in the second round of hearings of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Royal Commission). The fallout from the last week of hearings has been extensive, including the resignation of the AMP CEO and indications of impending law reform.[2] We discussed some issues that arose in the first round of hearings here https://www.compliancequarter.com.au/royal-commission-round-one-the-home-loan-introducer-program/. [caption id="attachment_4184" align="aligncenter" width="640"] Photo by Rob Potter on Unsplash[/caption] This second round has focused on: charging fees for financial advice that is not provided or not provided in full (fees for no service); provision…