Energy Retailer Assurance Audits in 2026: An Australian Guide
Assurance audits used to be a tick-the-box exercise. They are not anymore. With the Australian Energy Regulator (AER) refreshing its Compliance Procedures and Guidelines and releasing an updated Practice Guide for Compliance Audits last year energy retailers in Australia are operating in a sharper, more evidence-driven assurance environment than at any point in the National Energy Retail Law's history. This post explains, in plain English, what an assurance audit looks like under the current settings, where the AER is looking hardest in 2025/26, and how Australian energy retailers can prepare without burning out their compliance teams. What is an assurance audit, in the AER's words? An assurance audit is an independent review of an authorised retailer's compliance policies, procedures and systems and a sample of their operation in practice. The AER may either carry…
