unauthorised sale of energy

Photo by Jordan Andrews on Unsplash

By Anne Wardell, Compliance Quarter. 

Property group penalised $60,000 by AER for alleged unauthorised sale of energy

The Taplin Property Group (Taplin) based in South Australia, has been penalised $60,000 by the Australian Energy Regulator for unlawfully selling energy at three Adelaide shopping centres. Taplin did not hold either a license to sell energy as an authorised retailer nor an exemption. This is a breach of s 88 of the National Energy Retail Law and this was the breach set out in the Infringement Notices for the alleged unauthorised sale of energy.

AER Chair Paula Conboy noted that the AER works to ensure that all energy customers are afforded the protections available to them under the National Energy Law. She said:

‘“Exemptions provide customers with important protections. This includes requiring sellers to assist customers experiencing payment difficulties and to follow set processes before disconnecting a customer. These protections are fundamental and it is not acceptable that some customers may not be receiving them. The AER will continue to take action where businesses are not meeting these important obligations.”

Source: AER news item, Taplin Group penalised $60,000 for the alleged unauthorised sale of energy.

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