Energy Updates: Customer Hardship.

Share on facebook
Facebook
Share on google
Google+
Share on twitter
Twitter
Share on linkedin
LinkedIn

This morning we ran a webinar on Customer Hardship. A recording of the webinar is available to our clients via the Compliance HUB.

If you are not already a Compliance HUB client please get in touch.

customer hardship

Photo by Patrick Tomasso on Unsplash

Customer hardship – Electricity costs disproportionately affecting low-income households.

Over the past 10 years, the average electricity bill has gone up by 44 percent (adjusted for inflation) (ACCC preliminary report). Over the same period, real wages have only increased by 6 percent (ABS).

“There are some people who think the more loyal you are, the more you’ll get looked after, the lower price you get. “I’m afraid the reverse is true “The more loyal you are, very likely the more you’re paying.“- Rod Sims, ACCC.

View the webinar here: https://zoom.us/recording/play/vgkPU-IiipzoYo2NkGWsWk4v9mxiYKFMVvIPYSOLGAhHVfTGf_ViogBlYIRyjI1g 

More to explorer

I went through Compliance Quarter to get a privacy statement for my website. The process was very easy and the template that I received was customised to my needs.

Eve Barylka, Business Owner

Their communication was responsive and always clear. I would rate their service and quality of work higher if more than 5 stars was possible!

Steven Nelson, Business Manager