Compliance that survives an audit
is a program, not a person.
Energy retailers and exempt sellers carry hundreds of obligations across jurisdictions, and the AER’s priorities move every year. We audit where you stand, build the program that keeps you compliant, and train your people so it sticks. More than 15 energy businesses rely on us for exactly this, on ongoing retainers.
Audits, programs, retainers and training · NECF and state frameworks · 9 jurisdictions
Audit, build, embed and keep it running
Most compliance failures are not caused by people ignoring the rules. They are caused by nobody owning the obligation in the first place.
We start with an audit against your actual obligations: retail law and rules, exemption conditions, licence conditions and the AER’s current compliance and enforcement priorities. Then we build the program around how your business really operates: an obligations register, policies people can follow, a reporting calendar, and clear ownership. Training turns it from a document set into practice.
- Compliance audits: a gap analysis against your obligations, ranked by risk
- Program build: obligations registers, policies, procedures and reporting calendars
- Regulatory reporting: half-yearly and event-based reporting done correctly and on time
- Ongoing retainers: a specialist team on call, with one-day priority response
- Training: practical sessions on NECF, exemption conditions and staff obligations
How an engagement runs
Audit and gap analysis
We map your obligations, test what’s actually happening against them, and give you a ranked gap list rather than a hundred-page report nobody reads.
Build the program
Registers, policies, calendars and ownership, built to your operations and delivered with an agreed scope and fee.
Embed and train
We train your team on their obligations and, if you want continuity, keep supporting you on retainer with one-day priority response.
What clients say
“We engaged Compliance Quarter to aid us in developing compliance tools for the purposes of applying for government tender work and they proved themselves invaluable through the process. Their communication was responsive and always clear.”
“Compliance Quarter have been invaluable in assisting us to set up our retailing business, and in guiding the company to meet its compliance and retail reporting obligations. The CQ team have great insight and in-depth of knowledge to the Australian retailing landscape.”
Tell us where compliance sits today.
We’ll show you the gaps.
Describe your business and what’s prompting the review: growth, an incident, a regulator letter, or just the sense that the framework hasn’t kept up. A specialist will respond within one business day.
Prefer to talk it through?(02) 8001 6664
Request a compliance review
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