New electricity and gas consumption benchmarks apply from March 2018
We recently discussed changes to the way in which retail pricing information is communicated to retail customers (see https://compliancequarter.com.au/new-format-communicating-retail-pricing-information-energy-customers/). Another recent change that retailers will need to come to terms with are the new electricity and gas consumption benchmarks. Retailers will be required to update their customer billing to include electricity consumption benchmarks for bills issued from 30 March 2018 onwards. In today’s piece, we explain how the benchmarks are to be used by retailers. For further information see the Australian Energy Regulator’s (AER) Guidance on energy consumption benchmarks on residential customers’ bills (https://www.aer.gov.au/system/files/Bill%20benchmark%20guidance%202018_0.pdf). [caption id="attachment_2973" align="aligncenter" width="640"] Photo by Maxime Le Conte des Floris on Unsplash[/caption] The purpose of electricity and gas consumption benchmarks Electricity and gas consumption benchmarks let customers compare their own household energy use with the…