An Introduction to the Electricity Retail Supply Code (NT)

An Introduction to the Electricity Retail Supply Code (NT)

NT Energy Compliance
The Electricity Retail Supply Code was introduced in 2011 with the objective of facilitating retail supply activities following the introduction of contestability and retail competition in the Northern Territory electricity market.  The objective of the Code is to strike an appropriate balance between promoting a level playing field and facilitating full retail competition, whilst protecting the integrity of the market and discouraging inappropriate market signals amongst participants and stakeholders.  The Code includes provisions regarding transferring customers between retailers, credit support requirements and billing, metrology between retailers and network providers, retail of last resort arrangements, dispute resolution processes, and protecting the electricity customers who require life support equipment. In this first of a series of posts, we look at obligations relating to customer transfers, life support and dispute resolution. Customer Transfers…
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