AER Life Support Registration Guide – A Good Reminder

AER Life Support Registration Guide – A Good Reminder

AU Energy Compliance
On 1 August 2021, the new obligations regarding life support came into effect. These obligations were made pursuant to a rule change published by the AEMC in February 2021. The aim of the new rules is to clarify the responsibilities between retailers and distributors to ensure the accuracy of life support registers. The AER has now published an 11 page guide (the Guide), which although has no legal force, provides information on the following areas: the customer registration process;the deregistration of life support customers;the obligation to share information; andthe obligation to keep and maintain a register and record of life support requirements. Registration Process The Guide provides a breakdown of the life support registration process which is split into: (i) customer notification, (ii) medical confirmation, (iii) deregistration, (iv) information sharing…
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