AER’s Annual compliance and enforcement report 2020-21

AER’s Annual compliance and enforcement report 2020-21

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A report published by the AER highlights the range of enforcement activities undertaken during 2020-21 and serves as a clear warning to energy retailers of the importance of ensuring compliance with the Rules and Laws. Source: AER's Annual compliance and enforcement report 2020-21 The AER has highlighted actions relating to failures by energy retailers in areas including wrongful disconnection, failure to provide life support protections to vulnerable customers, and failure to meet timeframes for installing and repairing meters used to calculate customers’ energy bills. Highlights from the report include energy businesses paying a total of $3.8 Million in civil penalties as part of resolutions to litigation commenced by the AER and a further $960,000 being paid in infringement notices for alleged breaches of the Laws. Source: AER's Annual compliance and…
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Is Victoria really banning Embedded Networks, or just Re-naming them?

Is Victoria really banning Embedded Networks, or just Re-naming them?

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In a recent article, we summarised the findings of the Expert Panel in the Victorian Embedded Networks Review Draft Recommendations Report (Report). The implementation of the Panel’s recommendations would see the end of ‘embedded networks’ by 2023. However, subject to certain conditions, ‘private networks’ will remain. Below, we highlight the key components of the Report for embedded network operators in Victoria. It is clear from the Report that embedded networks will not be ‘banned’, rather they will be re-named ‘private networks’ and subject to stricter regulation. Residential vs Commercial The Panel’s recommendations would apply to residential embedded networks only. The likely reason for this is that the election promise on which this review was based, referred only to embedded networks in residential apartment buildings. In respect of commercial or industrial…
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Submission to the AER’s Network and Retail Exemption Guidelines Review

Submission to the AER’s Network and Retail Exemption Guidelines Review

AU Energy Compliance
Compliance Quater has lodged a submission with the AER addressing the questions raised by the AER but also drawing the AER's attention to a range of issues that we have identified within the guidelines. We've submitted that the AER should consider implementing a 'fast track approval' process for the approval of proposed retrofit conversions of sites where the resulting embedded network would clearly bring consumers better pricing and where the configuration of the network infrastructure facilitates consumers who wish to 'opt-out.' As energy sellers know, the regulatory framework is partly designed to set the minimum standards of conduct expected and to punish those that are non-compliant. We believe that it is time that incentives were built into the regulatory framework. Where energy sellers develop products or services that have a…
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Update on Victoria’s proposal to ‘ban’ embedded networks

Update on Victoria’s proposal to ‘ban’ embedded networks

AU Energy Compliance
In January we reported on updates to the Victorian Government’s proposal to ‘ban’ embedded networks within residential developments. The Expert Panel that was established by the Victorian Government to determine how to implement this ban has now produced a draft report. The Expert Panel is accepting submissions and the consultation period for the draft report closes on 6 August 2021 at 5 PM. The Expert Panel is particularly interested in submissions on the following: • The proposed requirement to have renewable or clean energy technologies and what this might look like in new residential private networks• The most cost-effective approach to upgrading internal metering and associated infrastructure in legacy (existing) embedded networks to readily enable a transition for customers to an on-market retailer of their choice• Reasonable timeframes for upgrading…
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