EWON Consultation Review

EWON Consultation Review

AU Energy Compliance
EWON Consultation Review - Under the new Retail Exemption Guidelines and Network Exemption Guidelines – from July 2018 – All AER exemption holders operating in NSW will be required to hold an EWON membership. Previously, membership was only a requirement for authorised retailers or networks. The anticipated changes will increase EWON membership from 56 to approximately 400. This will affect EWON’s own governance and operations as well as having a significant impact on exemption holders. On 15 March 2018, EWON – in association with KPMG – held a forum outlining the proposed changes to EWON’s structure to facilitate the transition. The significant changes will have an impact on four spheres of EWON’s operations. By Alex Silcock, Compliance Quarter. [caption id="attachment_3724" align="aligncenter" width="640"] Photo by Thomas Kelley on Unsplash[/caption] Membership model:…
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Revised Exempt Selling Guideline released

AU Energy Compliance
By Anne Wardell, Compliance Quarter.  The Australian Energy Regulator (AER) has released an updated Retail (Exempt) Selling Guideline Version 5 March 2018 (new Guideline). They have also released a Notice of Final Instrument which discusses the changes introduced. The new Guideline became effective from 16 March 2018 which was the date of publication. There are a number of important changes which have been introduced. All of the changes have been the subject of extensive consultation and discussion between the AER and stakeholders. For additional background please refer to our earlier articles: AER seeking feedback on Revised Draft Retail Exempt Selling Guideline; The proposed new dispute resolution obligations for exempt sellers; and Complaints Resolution for Exempt Customers. I will discuss each important change individually. Dispute resolution, membership of ombudsman scheme now a condition…
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Misconceptions in Embedded Networks: Beware Common Errors

AU Energy Compliance
Last Friday we ran a free webinar on the common misconceptions in embedded networks for exempt and authorised retailers. You can view our webinar for free by submitting the form below. For further reading and recent analysis on embedded networks click here. [caption id="attachment_3717" align="aligncenter" width="640"] Photo by Jez Timms on Unsplash[/caption] [vc_row][vc_column][load-fsform form_id="3007818" thankyou_message="VGhhbmslMjB5b3UlMkMlMjB2aWV3JTIwdGhlJTIwd2ViaW5hciUyMGhlcmUlM0ElMjBodHRwcyUzQSUyRiUyRnpvb20udXMlMkZyZWNvcmRpbmclMkZwbGF5JTJGa2I1emZuREhJZ3lqX1NFbnV1SnhMWWxIWllqVU1xeENHck1BTmtlYmtlclNKek1pSlBaRTJrQ2g0T3o0amJMQQ=="][/vc_column][/vc_row]
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Royal Commission, Round One: The home loan ‘Introducer’ program

Royal Commission, Round One: The home loan ‘Introducer’ program

Financial Services
This week the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Royal Commission), began round one of its public hearings (see https://financialservices.royalcommission.gov.au/public-hearings/Pages/transcripts.aspx). In today’s article we look briefly at one case study that has been discussed by the Royal Commission this week; the NAB ‘Introducer’ Program. [caption id="attachment_3706" align="aligncenter" width="640"] Photo by Martin Pegg on Unsplash[/caption] This case shows what can happen when effective compliance controls are not in place within an organisation. Background The Royal Commission was established on 14 December 2017, on the advice of the Commonwealth Government. It was initiated on the back of growing pressure for an independent and wider-ranging inquiry with full investigative powers. Following the release of background papers, submissions from the public and public hearings focused on specific…
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Update: Electricity and Other Legislation (Batteries and Premium Feed-in Tariff) Amendment Bill 2018

Update: Electricity and Other Legislation (Batteries and Premium Feed-in Tariff) Amendment Bill 2018

AU Energy Compliance
On 15 March 2018, the QLD State Development, Natural Resources and Agricultural Industry Development Committee ('Committee') published its report on the Electricity and Other Legislation (Batteries and Premium Feed-in Tariff) Amendment Bill 2018 ('Bill'). The Committee has recommended that the Bill be passed. By Connor James, Compliance Quarter.  [caption id="attachment_3701" align="aligncenter" width="640"] Photo by Jack van Tricht on Unsplash[/caption] What the Bill Seeks to Do As noted in our previous post on 15 February, the Electricity and Other Legislation (Batteries and Premium Feed-in Tariff) Amendment Bill 2018 was introduced to the Queensland Parliament by the Minister for Natural Resources, Mines and Energy. The Bill seeks to make three key changes to the regulation of the sale of electricity in Queensland. These are: Removal of the Non-reversion Policy for Small Customers; Amendments to the Solar…
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Distributor pays $60,000 penalty for alleged breaches: how to ensure your energy business is meeting its c

Distributor pays $60,000 penalty for alleged breaches: how to ensure your energy business is meeting its c

AU Energy Compliance
The Australian Energy Regulator (AER) has issued infringement notices to Energex after the distributor allegedly left life support (LS) customers without power on three occasions and with no lawful excuse (https://www.aer.gov.au/news-release/energex-pays-60000-penalty-for-alleged-breaches-of-life-support-obligations). By Dr Drew Donnelly, Compliance Quarter. [caption id="attachment_3697" align="aligncenter" width="640"] Photo by Setu Anand on Unsplash[/caption] We have touched on LS obligations in embedded networks in a previous article (https://www.compliancequarter.com.au/life-support-obligations-embedded-network/). In today’s article, we take a step back and look at the life support obligations of energy businesses in general. These are obligations that apply to distributors, retailers and embedded network operators. However, the potentially tragic consequences of breaching these obligations mean that all in the energy sector must be aware of them. We finish by suggesting some steps you might take in your business to reduce the risk…
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New Metering Coordinator requirements and Exempt Selling Guideline are in force

New Metering Coordinator requirements and Exempt Selling Guideline are in force

AU Energy Compliance
This is a quick update on the Australian Energy Regulator’s recent announcements regarding Metering Coordinator requirements and the revised Exempt Selling Guideline. By Dr Drew Donnelly, Compliance Quarter. [caption id="attachment_3690" align="aligncenter" width="640"] Photo by Aaron Burden on Unsplash[/caption] Metering Coordinator Rule Change In line with the ‘Power of Choice’ rule changes, metering contestability was introduced to the Australian Capital Territory, New South Wales, Queensland, Tasmania and South Australia on 1 December 2017.As part of this rule change, Financially Responsible Market Participants (usually market retailers) were required to appoint a Metering Coordinator for all of their connection points by 1 December 2017. Large customers have the option of appointing their own Metering Coordinator. Why the change? Before this rule change, it was generally only the Local Network Service Provider that had…
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